Who is responsible for the cost of new lenses when replacing them in a Member's Own Frame?

Prepare for the Costco Optical Department Test. Use flashcards and multiple-choice questions with hints and explanations. Excel in your exam with confidence!

In the scenario concerning the cost of new lenses when replacing them in a Member's Own Frame, the member is responsible for the cost. This is a standard policy in many optical departments and emphasizes that when a member provides their own frame, they retain ownership and take on the financial responsibility for any associated changes or upgrades, such as installing new lenses.

Costco's Optical Department typically covers costs associated with their own frames that are purchased from them, while any individual frames that aren't part of Costco's inventory imply that the member is opting to use a personal item, shifting the financial obligation for lens replacement to them. This reinforces the idea that when a personalized choice is made by the member, it directly influences the pricing and service structure.

Understanding this policy is crucial for members to be aware of their responsibilities and avoid any misunderstandings regarding costs associated with their optical care.

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