Which step is NOT included in the opening procedure for the optical department?

The step that is not included in the opening procedure for the optical department is conducting employee training. Opening procedures are typically focused on preparing the workspace for operation, ensuring that all equipment is functioning, and making ready the environment for customers.

Unlocking drawers and turning on lights ensures that the area is accessible and illuminated, creating a welcoming atmosphere. Checking email is crucial for handling any communications that may have occurred outside of business hours, allowing staff to be informed about any updates or customer inquiries. Printing "WIP" (Work in Progress) documents helps to manage ongoing tasks and ensures that the staff can prioritize customer service effectively.

While employee training is an important aspect of running an optical department, it is usually scheduled at specific times and not typically included as part of the daily opening procedures. Training is often conducted separately to ensure that employees are fully equipped with the knowledge they need without detracting from the daily operations or customer service.