What should customers do if they experience sudden vision changes?

When customers experience sudden vision changes, it is crucial for them to seek immediate medical attention. Sudden changes in vision can be symptoms of serious conditions, such as retinal detachment, stroke, or other acute eye problems, which require prompt evaluation and treatment by a medical professional. Delaying care in these situations could lead to significant vision loss or other complications.

While scheduling a routine eye exam or adjusting eyewear might seem like reasonable responses in some cases, they are not appropriate actions for sudden vision changes. Routine exams are typically designed for monitoring ongoing eye health and vision over time, rather than addressing acute issues. Similarly, using over-the-counter eye drops may provide temporary relief for minor problems, but this does not substitute for the urgent care needed for significant changes in vision. Thus, the best course of action for any sudden or drastic changes in vision is to seek immediate medical attention to ensure the underlying cause is properly diagnosed and treated.