What is the purpose of the IAI option?

The IAI (Item Activity Inquiry) option primarily serves the purpose of looking up the frame brand and description. This feature allows staff members to access detailed information regarding the optical frames available in the inventory. By utilizing this option, employees can quickly retrieve specific data about different frame models, including brand names and descriptions, which is essential for assisting customers and making informed recommendations.

While checking frame warranty status is important, and tracking frame shipping as well as verifying inventory levels are operational functions, these tasks serve different specific needs within the optical department. The IAI option focuses specifically on providing comprehensive details about the frame itself, making it a valuable tool for customer service and sales efforts.