What is the primary function of the AS400 system in the optical department?

The primary function of the AS400 system in the optical department is to track Optical Redo Percentage. This metric is crucial for quality control and helps the department assess the performance of its products and services. By monitoring the percentage of optical redo cases, the optical department can identify trends, improve product offerings, enhance customer satisfaction, and ensure that the quality of the work meets the required standards.

In contrast, while managing employee scheduling, calculating employee payroll, and processing customer payments are important operational tasks, they are typically handled by different systems or software specifically designed for those functions. The focus of the AS400 system on tracking redo percentages highlights its role in supporting the optical department's quality assurance efforts, making it integral to maintaining the overall standard of care and service provided to customers.