What does it mean when a frame is covered under warranty?

Prepare for the Costco Optical Department Test. Use flashcards and multiple-choice questions with hints and explanations. Excel in your exam with confidence!

When a frame is covered under warranty, it means that the manufacturer or retailer will replace the frame if it is found to be defective under normal use within a specified period. This assurance provides customers with confidence that if they encounter issues due to manufacturing defects—such as a broken hinge or faulty materials—they will not bear the cost of replacing the frame. The warranty typically does not cover damage caused by mishandling or accidents, but it does protect against inherent problems that were present at the time of purchase. This type of coverage is a crucial aspect of consumer protection in eyewear purchases, ensuring that customers receive value for their investment.

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